Terms & Conditions

Terms & Conditions

This service is provided by WEB Frigate LTD LTD, registered address
Erskine House, 1 North Avenue
Clydebank Business Park
G81 2DR Clydebank
Payments for the services are fully made to WEB Frigate LTD.

Privacy Policy

This policy sets out how we will use and protect your personal data. WEB Frigate LTD takes the privacy of your personal data seriously and is committed to complying with relevant legal requirements relating to use of your data.

What data we will collect

When you sign up for a service we will collect certain contact and other information in order to provide you with and administer the service. We may also track the pages on our site which are visited. This is in order to be able to improve the way in which our website operates.

How we will use your data

We will use your data in order to be able to provide you with and administer relevant services, and/or to respond to queries which you raise, as well as for other normal business purposes. Unless you have opted out of such use, we may also use your contact details to send you information about updates to our services, special offers and other news. Information may also be disclosed where legally required or in the context of relevant legal proceedings, where it is fair and reasonable to make such disclosure.


We use "cookies" on this site. Cookies are small pieces of computer code which are stored on your computer's hard drive and which are intended to improve your use of this site. Cookies can be disabled by amending the Internet options in your browser.


This Privacy Policy applies just to this website. We are not responsible for the privacy practices of any third party sites. We have appropriate security measures in place to ensure the security of your data. If you have any queries or requests relating to this Privacy Policy or the use of your personal data you may write to: support@webfrigate.co.uk. We may amend this Privacy Policy from time to time.

Email UCE / Spam Abuse

WEB Frigate LTD does not tolerate the sending of spam or UCE. It is our policy that customers may NOT send UCE/Spam through any of our servers.

Definition of Unsolicited Commercial Email (UCE), or SPAM:

An electronic message is "spam" IF: (1) the recipient's personal identity and context are irrelevant because the message is equally applicable to many other potential recipients; AND (2) the recipient has not verifiably granted deliberate, explicit, and still-revocable permission for it to be sent; AND (3) the transmission and reception of the message appears to the recipient to give a disproportionate benefit to the sender.

WEB Frigate LTD reserves the right to terminate, without warning, any account that violates this policy. Usage of WEB Frigate LTD services constitutes acceptance and understanding of this policy. WEB Frigate LTD reserves the right to decide what it considers "SPAM", "UCE", "mail bombing", or "bulk email", and to determine from all of the evidence whether or not our email system has been abused or misused.

By default some versions of MICROSOFT EXCHANGE SERVER (the server program that handles your email) and some other email servers can be used as Open Relays (SPAM RELAY). This means that when your server is online, spammers on the internet can freely send spam through your server, and then in turn through our email server, gilliam. Spammers use this trick to hide where the spam originates from.

Usually Exchange Servers get used as spam relay when someone has upgraded the server or reinstalled Microsoft Exchange and forgotten to setup the relay list securely. There is no straightforward check for you to see if your server is an Open Relay so we suggest that you contact your systems administrator for assistance. We can however help in reconfiguring your Exchange Server over the telephone should you require this.

We must remind you that WEB Frigate LTD always does everything in its power to prevent spam and tackle spammers head on. We will not tolerate any of our customers sending spam email whatever the reason or cause. Please be aware that it takes a considerable amount of our time to clean spam out of our mails systems, the normal charge for this is £250. Please be aware that should someone else use your Microsoft Exchange server as a spam relay this most likely will result in us charging you £250 so please make use of our Technical Support to insure this doesn't happen to you.

If you should have any questions about this then please do not hesitate to contact us on support@webfrigate.co.uk

Information We Collect
Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.
How We Use Your Information
Our web site uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various web site services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
Sharing Your Information
We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
contact us